Lotto BD's Terms & Conditions — Transparently, in Bengali

By using the Lotto BD website and mobile application, you confirm that you have read, understood, and agreed to comply with these Terms and Conditions in full. If you do not agree with these terms, please refrain from using our platform.

The following conditions must be met to use Lotto BD's services:

• You must be 18 years of age or older.
• You must be legally eligible to use this type of service.
• You are opening this account for yourself, not on behalf of anyone else.
• You have not previously had an account closed due to a violation of Lotto BD's rules.

Creating an account on Lotto BD is completely free. Each member may register only one account. Opening multiple accounts using the same mobile number, email address, or payment details is strictly prohibited.

You are required to provide accurate information at the time of registration:

• Full legal name — as shown on your national ID
• Active mobile number — required for OTP verification
• Accurate date of birth — required for age verification
• Valid Payment Method Details

Providing false information during registration may result in account closure and forfeiture of your balance at any time. You are responsible for keeping your account password confidential — do not share it with anyone.

Lotto BD supports deposits and withdrawals via major mobile banking services including bKash, Nagad, and Rocket, as well as bank transfer. All transactions are conducted in Bangladeshi Taka (BDT).

Withdrawal Conditions:

• Full account verification (KYC) must be completed before any withdrawal can be processed.
• Withdrawals are generally processed through the same method used for the deposit.
• Wagering requirements must be met before any bonus balance can be withdrawn.
• Additional verification may be required for suspicious transactions.
• Daily withdrawal limits may vary depending on your VIP level.

Lotto BD offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

General Bonus Terms & Conditions:

• Wagering Requirement: To withdraw bonus winnings, you'll generally need to wager 5x–20x the bonus amount (specific details are listed on each offer).
• Duration: Bonuses that are not used within the specified time after being credited will be automatically cancelled.
• Game Restrictions: Some bonuses can only be used on specific games.
• Multiple Bonuses: Generally, more than one bonus cannot be active at the same time.
• Abuse: Any abuse of the bonus system will result in bonus cancellation and account suspension.

The following rules apply when placing bets on Lotto BD:

Sports Betting:

• Once a bet is confirmed, it cannot be cancelled or changed (except where the Cash Out feature applies).
• If an event is cancelled or abandoned, the full stake will be refunded.
• Our odds and rules are final — in the event of any dispute, Lotto BD's decision shall prevail.
• Lotto BD reserves the right to void any bet suspected of involving match fixing.
• In the event of a disconnection during live betting, the bet recorded in the system at that point will be considered final.

Casino & Games:

• All game outcomes are determined by internationally certified RNG.
• If a game is cancelled due to a technical error, the full stake for that bet will be refunded.
• Game rules are displayed on screen — please read them before you start playing.

• Creating or operating multiple accounts.
• Systematic abuse of the bonus system (bonus hunting or arbitrage).
• Using the platform for money laundering or the transfer of illegal funds.
• Attempting to hack, crack, or gain unauthorized access to the system.
• Deceiving or misleading other members.
• Placing bets using automated bots or software.
• Match fixing or collusion (coordinated betting).
• Chargeback fraud or payment disputes.

Lotto BD believes gaming is a form of entertainment — it should never become a burden. We encourage all our members to play safely and responsibly.

Responsible gaming tools available to you:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Bet Limit: Prevent yourself from placing bets above a specified amount.
• Session Limit: Set an automatic logout after a specified period of inactivity.
• Cooling-Off Period: Temporarily suspend your account for a set period.
• Self-Exclusion: Permanently exclude yourself from the platform.

If you're experiencing any gaming-related issues, reach out to us — we're here to help. For more information, visit our Responsible Gaming View page.

Lotto BD reserves the right to suspend or close any account for any reason. However, accounts are typically closed for the following reasons:

• If you are involved in any prohibited activities as outlined in Section 6.
• If registration is completed using false or incomplete information.
• If KYC verification fails or required documents are not submitted.
• Extended inactivity exceeding 12 months (with prior notice).
• When a member submits a voluntary account closure request.

To close your account, please contact our support team. Any valid balance can be withdrawn in accordance with our standard withdrawal policy.

Lotto BD takes the security of your personal data seriously. We use 256-bit SSL encryption and comply with international data protection standards.

How your information is used:

• For account verification and management purposes.
• For payment processing and fraud prevention purposes.
• To meet legal and regulatory obligations.
• For promotional communications, with your consent.

We never sell or share your information with unauthorized third parties. For more details, please refer to our Privacy Policy Read.

Lotto BD reserves the right to modify, update, or revoke these terms and conditions at any time. Members will be notified of significant changes via email or an on-platform announcement.

Complaints & Dispute Resolution Process:

1. Please contact our customer support first via live chat or email.
2. Our support team will provide an initial response to your complaint within 48 hours.
3. Complex cases will be investigated by the compliance team — a final decision will be issued within 7 business days.
4. All decisions made by Lotto BD are final and binding.