We respect your personal information. This policy explains — in plain language — what data we collect, why we collect it, and what your rights are.
256-bit SSL
ISO 27001 Certified
International Standards
Never
Lotto BD collects certain necessary information to provide you with the best possible service. We use this data solely for account management, security, and legal compliance.
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Account Verification & KYC |
| Contact Information | Mobile number, email address | Account Security & Support |
| Financial Information | BKash/Nagad number, bank details | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Activity Information | Bet history, game logs, login timestamps | Service Improvement & Legal Requirements |
We only collect information that is strictly necessary. Requesting unnecessary or excessive data goes against our policy. We do not generally collect photos or biometric data — an NID scan may be requested in specific cases for age verification purposes only.
We collect information through three main methods:
We never collect your information without your knowledge. Your consent is obtained before any data is collected.
Lotto BD uses your data solely for defined, legitimate purposes. No information is used beyond its original intended use.
Remember — you can opt out of promotional messages at any time. Simply update your notification preferences in Account Settings or contact our support team.
Lotto BD never sells your data — that is our most fundamental commitment. However, in certain circumstances it may be necessary to share information with trusted parties:
Your data is never sold or shared with advertisers, marketing companies, or any third party for commercial purposes.
Lotto BD maintains strict data processing agreements with all third parties we share information with. They may only use your data for the specific purposes agreed upon.
Lotto BD uses industry-leading technology to protect your data. Our security systems are continuously updated and tested.
That said, no digital system is entirely impenetrable. To keep your account secure, use a strong password and never share your login credentials with anyone.
Cookies are small data files stored in your browser. Lotto BD uses cookies to enhance your experience and keep the platform running smoothly.
You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the site.
We do not retain data longer than necessary. A specific retention period is defined for each category of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | AML & Tax Regulations |
| KYC Documents | 5 years | Regulatory Requirement |
| Customer Support Chat | 3 years | Service Quality Assurance |
| Website Logs | 12 months | Security Analysis |
| Marketing Preferences | Until consent is withdrawn | Communication Management |
After the designated retention period, data is securely deleted or anonymised. You may also request deletion of your own data at any time (see Section 8).
Under international data protection laws, you have certain fundamental rights. Lotto BD fully upholds each of these rights:
You may request to see what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request the deletion of your data under certain circumstances.
You may opt out of marketing communications at any time.
You may request a copy of your personal data.
In certain cases, you may request that the processing of your data be restricted.
Email us at [email protected] or reach out via live chat. We are required to respond within 30 days.
Lotto BD services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If a minor registers on our platform and we become aware of it, the account will be immediately terminated and all associated data will be deleted.
If a parent or guardian discovers that their child has registered on our platform, please contact our support team immediately.
If you have any questions or concerns about this Privacy Policy, please get in touch with us:
Lotto BD may update this Privacy Policy as needed. Members will be notified of any significant changes via email or an in-platform announcement.
The date of the latest update is always shown at the top of this page. We recommend checking back from time to time.
This Privacy Policy was last updated on 1 January 2026.
Lotto BD's Commitment to Protecting Your Privacy
Written in plain English — no legal jargon. You'll always know exactly what you're sharing and what you're getting in return.
Manage your marketing messages, cookie preferences, and notification settings directly in your account — no need to call us.
We only keep what's necessary. Collecting or storing data we don't need? That's simply not how we operate.
In the event of a security breach, affected members will be notified within 72 hours in accordance with international regulations.
World-class standards — our Privacy Policy is built in accordance with the European GDPR framework.
All data requests are handled in compliance with applicable law within 30 days — and typically much sooner.
Find answers to the most frequently asked questions about data protection below.
Ask us directly via our 24/7 live chat or at [email protected].